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Fault repair time

On-site repairs, service personnel try to "repair on the spot." If the parts cannot be repaired on the spot due to shortage of spare parts or complicated conditions, the service personnel will negotiate with the user and bring it back to the company for repair. When users take the initiative to send faulty products for repair, service personnel will try their best to "repair on the spot." Due to the shortage of spare parts or complicated conditions, the repair can not be done on the spot, the service personnel will negotiate with the user to extend the repair time appropriately. In general, the repair will be completed within three working days (excluding logistics time).